Privacy Policy

This Privacy Policy explains how Sparx Couriers collects, uses, protects, and handles personal information submitted through our website, email, phone, and messaging channels. This policy applies anywhere we ask customers, applicants, or other users to provide personal information, including our Driver Application and Request Service forms.

Information We Collect

We may collect personal information you voluntarily provide, including your name, email address, phone number, company name, address, city and state, delivery or project details, work history, licensing information, and other information submitted through our website forms, email, phone, or text messaging.

How We Use Information

We use submitted information to respond to service requests, review driver applications, communicate with customers and applicants, provide transportation-related support, coordinate operations, and maintain business records. We may also use contact information to send service-related messages and business communications.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Additional Information Sharing Statement

Sparx Couriers does not sell, rent, or share personal information with third parties for marketing or promotional purposes. Information sharing is only permitted when necessary for legitimate business operations, and any such sharing excludes mobile opt-in data and consent.

Sparx Couriers Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@sparxcouriers.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Contact

If you have questions about this Privacy Policy, you may contact Sparx Couriers at support@sparxcouriers.com or 602.512.9441.