Privacy Policy

This Privacy Policy explains how Sparx Couriers collects, uses, protects, and handles personal information submitted through our website, email, phone, and messaging channels. This policy applies anywhere we ask customers, applicants, or other users to provide personal information, including our Driver Application and Request Service forms.

Information We Collect

We may collect personal information you voluntarily provide, including your name, email address, phone number, company name, address, city and state, delivery or project details, work history, licensing information, and other information submitted through our website forms, email, phone, or text messaging.

How We Use Information

We use submitted information to respond to service requests, review driver applications, communicate with customers and applicants, provide transportation-related support, coordinate operations, and maintain business records. We may also use contact information to send service-related messages and business communications.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Additional Information Sharing Statement

Sparx Couriers does not sell, rent, or share personal information with third parties for marketing or promotional purposes. Information sharing is only permitted when necessary for legitimate business operations, and any such sharing excludes mobile opt-in data and consent.

Text Messaging

Sparx Couriers sends operational text messages to the independent contractors and helpers who work routes for Sparx. The program, message frequency, and how to opt out (reply STOP) or get help (reply HELP) are set out in our SMS Terms.

Contact

If you have questions about this Privacy Policy, you may contact Sparx Couriers at support@sparxcouriers.com or 602.512.9441.